About Facade

Welcome to Façade – where nothing is what it seems...

About Facade Escape Room

An escape room is a live-action adventure or mystery game where teams of players work together to solve a series of puzzles and riddles using clues, hints, and strategy to complete the objectives within a set time. The challenges are set in an exciting fictional story and played out in a themed room. Although game players usually move through a few rooms in the course of the story, it’s a mental challenge, not a physical one. Popular for groups of friends, workplace team building, and families, Façade’s games suit ages "tweens" and up and teams of 2 to 6 players.

QUESTIONS & ANSWERS

The Game

What is an Escape Room?

​It’s a fun, exciting, mystery puzzle adventure game. Think Sherlock Holmes meets James Bond, in live action.

How does it work?

​Teams of 2 to 6 players work together to solve a series of clues and puzzles to resolve a fictional story. Most games are set in 1 to 3 rooms, decorated to enhance the story. The story is usually a mission, mystery or some other urgent situation that teams are briefed on before they enter. When they enter the game, team members start searching for clues, and work together to try to complete the mission or solve the mystery.

How many people are needed?

​Façade’s games are suited for teams of 2 to 6 players. The more players you have, the better your chance of completing your mission or solving your mystery, but the fewer clues and puzzles each player will personally get to do. Four is an ideal number.

What should I wear?

​Comfortable clothes. While this is not a physical game, you don’t want to be so dressed up that you can’t focus on your game. Some players find it fun to dress in theme with their game.

How old do you have to be?

One of the great things about escape room games is that they cater for mixed age groups. Most games suit ages "tweens" and up.

Children younger than 10 years may find them a bit challenging but can still have a good time in am engaged mixed age group.

Children younger than 7 probably will really not engage with the game and we do not charge for children 7 and under.

All escape rooms use "exciting" stories but some are a little scary, so parents should enquire and make the judgement for their own child. Façade uses exciting stories but no monsters or jump scares.

For parents who are looking for child care while they play, babysits.com.au  is a resource you can check into.

Do I have to be in good shape?

​Escape rooms are about minds, not muscles. You'll never be moving furniture or anything else heavy, climbing on top of things, doing anything acrobatic, or otherwise physically more challenging than everyday activities.

What should I bring with me?

​Your inner sleuth and a sense of fun and adventure.

What game is recommended for first-time player or experienced players?

​Detective’s Office difficulty rating is 3 / 5, so it’s the better choice for beginners. Sabotage is rated 5 / 5, so it’s the better choice for experienced players looking for a super tough challenge.

What if I have a mobility impairment?

​Please contact us for information about accommodations available for your specific needs.

The Experience

What happens when I arrive?

​When you arrive at Façade, we will bring you to the Briefing Area for your introduction to your mission. In the Briefing Area, you will be given access to a locker where we will ask you to stow your bags, mobile phones, any cameras or recording devices, and any food or drink that you have with you for the duration of your game.

How long does it last?

​At Façade, you will have 60 minutes to attempt to complete your mission or solve the mystery.

Am I really locked in?

​No, you can come out at any time you need to; but it will disrupt your game, and may end it. Your Game Master will be monitoring you from the Control Room at all times. You can ask the GM for clues or help, and any time that you feel you need to leave, they will be happy to come and get you.

Will I get sweaty?

​Maybe a little. It can get pretty exciting.

Is the door really locked?

​The “exit” door is locked, otherwise it wouldn’t be any fun to find the key. The door you came in is not locked and if you want to quit the game you can ask your GM to come and get you out at any time.

Can I play the same game more than once?

​Excellent question! If you don’t complete your mission or solve your mystery on the first try and you want to try again, you can certainly do so – you can ask your GM how far you got through it to help you decide. Once you complete the mission or solve the mystery, you probably won’t have a lot of fun playing the same game again. But you can definitely come back to play Façade’s other game! Games will change over periodically, so if you keep in touch we’ll let you know when we have a new game for you to try!

Is it OK to take anything out of the game as a souvenir?

​No… that wouldn’t be very nice for future players.

Booking FAQs

Do I need to book in advance?

Spontaneous games may occasionally be available – it never hurts to ask – but advance bookings are definitively suggested.

How much does it cost?

  • ​For teams of 2: $110 per game including GST
  • For teams of 3 – 4: $165 per game including GST
  • For teams of 5 – 6: $198 per game including GST

Do you sell gift vouchers?

​Yes!

What happens if I don’t come to my booked game?

​If you have a problem with your booking, please contact us ahead of time and we’ll try to accommodate you. If you don’t contact us and don’t show up, a cancellation fee may apply.

Can I reschedule?

​If you have a problem with your booking, please contact us ahead of time and we’ll try to accommodate you. If we are unable to fill your booked time slot, a cancellation fee may apply.

Where can I find child care while my partner and I play?

​We don't have child care available on site, but refer you to Babysits.com.au as a resource for parents with young children who they'd prefer not to bring along with them.

​The Rules

When should I get there?

​Your team should arrive 10 – 15 minutes before your scheduled game time to allow time to get comfortable, in the mood, briefed and prepared.

What happens if I arrive late?

​​If you have a problem with your booking, please contact us ahead of time and we’ll try to accommodate you. If we are unable to fill your booked time slot, a cancellation fee may apply. Otherwise, your game will end 60 minutes after its scheduled start time, so if you’re late it will unfortunately cut into your game time. So, it’s best to target to arrive 15 minutes early - this also gives you time to settle in, get comfortable and in the mood.

Are mobile phones permitted?

​Sorry, to help you and future players enjoy the games fully, no mobile phones, cameras or recording devices are permitted in the games.

Is food allowed?

​Sorry, to help you and future players enjoy the games fully, no food or drink are permitted in the games. There are loads of nice cafes and restaurants nearby and we’d definitely encourage you to save your appetite for a nice meal or snack before or after the game.

Is it OK if I’ve had a few drinks?

​Escape room games are challenging enough without alcohol on board – you’ll need your wits about you! If you’re visibly intoxicated or disruptive, we may ask you to leave without a refund.

Where do I park?

​There’s a small parking lot at the Hay St end of the Peachtree Walk arcade, some timed public parking along Hay St and William St, and the Port Central multi story car park.