Want some inside info?

When you arrive at Façade, we will bring you to the Briefing Area for your introduction to your mission. In the Briefing Area, you will be given access to a locker where we will ask you to stow your bags, mobile phones, any cameras or recording devices, and any food or drink that you have with you for the duration of your game.

At Façade, you will have 60 minutes to attempt to complete your mission or solve the mystery.

No, you can come out at any time you need to; but it will disrupt your game, and may end it. Your Game Master will be monitoring you from the Control Room at all times. You can ask the GM for clues or help, and any time that you feel you need to leave, they will be happy to come and get you.

Maybe a little. It can get pretty exciting.

The “exit” door is locked, otherwise it wouldn’t be any fun to find the key. The door you came in is not locked and if you want to quit the game you can ask your GM to come and get you out at any time.

Excellent question! If you don’t complete your mission or solve your mystery on the first try and you want to try again, you can certainly do so – you can ask your GM how far you got through it to help you decide. Once you complete the mission or solve the mystery, you probably won’t have a lot of fun playing the same game again. But you can definitely come back to play Façade’s other game! Games will change over periodically, so if you keep in touch we’ll let you know when we have a new game for you to try!

No… that wouldn’t be very nice for future players.

Your team should arrive 10 – 15 minutes before your scheduled game time to allow time to get comfortable, in the mood, briefed and prepared.

If you have a problem with your booking, please contact us ahead of time and we’ll try to accommodate you. If we are unable to fill your booked time slot, a cancellation fee may apply. Otherwise, your game will end 60 minutes after its scheduled start time, so if you’re late it will unfortunately cut into your game time. So, it’s best to target to arrive 15 minutes early - this also gives you time to settle in, get comfortable and in the mood.

We ask our players not to photograph or video during you game. 

If you need to be reachable for emergencies you're welcome to keep your phone with you - otherwise, we suggest that players silence and stow their phones in the provided lockers because the game is more fun when you're not getting notifications. 

Sorry, to help you and future players enjoy the games fully, no food or drink are permitted in the games. There are loads of nice cafes and restaurants nearby and we’d definitely encourage you to save your appetite for a nice meal or snack before or after the game.

Escape room games are challenging enough without alcohol on board – you’ll need your wits about you! If you’re visibly intoxicated or disruptive, we may ask you to leave without a refund.

There’s a small parking lot at the Hay St end of the Peachtree Walk arcade, some timed public parking along Hay St and William St, and the Port Central multi story car park.